AutohausAZ Covid-19 Update
Jan, 18th 2022
Due to unprecedented circumstances presented by Covid-19 pandemic, our phone support is currently unavailable. If you have questions regarding an order or any other inquiry, please use our contact form. Our response time is currently 1-3 business days. Order processing and shipping times are not affected. We appreciate your patience and understanding.
Jan 26th, 2021
Domestic ground shipments in dense rural areas may experience slight delays due to increased volume of packages.
International shipments may experience long delays as many countries take necessary precautions to address the spread of COVID-19. Some countries have suspended mail acceptance due to limited availability of flights for transporting shipments. We encourage you to find out the latest updates for a specific destination by visiting the website of the postal service for that country.
Gov. Doug Ducey has issued the “Stay Home, Stay Healthy, Stay Connected” executive order, which is set to take effect Tuesday at 5 p.m. and remain in place at least until April 30. Per the order, AutohausAZ has been deemed an essential service/business and will remain open to serve both our local community and those beyond.
AutohausAZ is committed to the well-being of our customers and employees, our family. We have made the following policy changes in response to COVID-19:
- Will Call is no longer available. If you have a Will-Call pickup that has already been confirmed ready for pickup, please contact customer service for free shipping options.
- Returns must be shipped or dropped off at the front door DURING BUSINESS HOURS ONLY 8am - 4pm. Please include return authorization documentation.
- No customers are allowed inside the premises.
If you have questions or inquires, please contact us.
Currently we are not experiencing any delays processing and shipping orders. You can check back here anytime for any updates or changes in our operations. We will do our best to accommodate your needs and keep you up to date with any changes. If you have any questions, don’t hesitate to contact us.
We encourage everyone to do their part in slowing the spread of the virus. Keep your heads up and be strong. While this is the time of great uncertainty, we are confident that by sticking together and supporting each other, we will become stronger than ever before.
Thank you for being our valued customer,