Shipping & Ordering Information at AutohausAZ
Every shipping method we offer allows you to follow your shipment progress with a tracking number. You will receive an email with your tracking number(s) within 1-2 business day from the time the order is shipped. Please make sure that you've entered a valid e-mail during checkout.
I received a tracking number but the carrier doesn't show any shipment progress. What is going on?
Fear not, your package is on the way. Some carriers and shipment services don't show shipment progress until the package reaches the destination city. If you are still concerned about your package, contact our customer service department.
Nationwide Warehouses
We utilize a vast network of warehouses across US to ship out your parts with the shortest transit time possible.
Standard Shipping (Continental US Only)
Excludes Alaska and Hawaii
*Weight calculations include physical and dimensional weight, which takes into account package size/shape.
We are committed to getting your order into your hands as quickly as possible. Whether we need to ship it from multiple locations or choose to expedite your order, we do what's needed to save you time and money.
- We ship from our closest available warehouse to reduce time in transit. Most orders ship within 1-2 business day when submitted before 1pm MST/PST (Arizona Time) excluding weekends and holidays.
- Standard Ground may take up to 5 business days from pick-up to delivery.
- All orders are fully insured.
- Carriers assess a $15 charge for address corrections, please ensure your address is correct.
- We are unable to ship out orders on Weekends or Holidays, we would if we could.
- Orders below 1lb will be delivered by the US postal service. Tracking may not show any shipment progress until the package arrives to a destination city. Fear not, it's on the way!
Free Standard Shipping On Select Products
We understand that with rising costs in nearly every sector, our valued customers are more price conscious than ever. AutohausAZ and it's team have fought to keep the price of our parts and shipping as low as possible in recent years. While carriers have increased their prices throughout and after the pandemic, we have kept our flat-rate shipping prices as low as possible.
As of October 2023, over 50,000 unique part #'s have FREE Shipping. Just look for the free shipping "flag" on many of the OEM brands that you have counted on for your European vehicle. Most Genuine Mercedes, and many Bosch, Brembo, Bilstein, Nissens, and Genuine BMW parts ship fast and free straight to your door. We are adding new parts each day to our Free Shipping offering... stay tuned.
*** Free shipping items will not register $0.00 freight if combined with a non-free shipping item.
Discounted Upgraded Shipping Rates (US Only)
Under 13lbs
*Weight calculations include physical and dimensional weight, which takes into account package size/shape.
Over 13lbs
Orders over 13lbs still get discounted upgraded shipping but prices will vary depending on the weight of the parts ordered.
For our customers that want expedited service, we offer upgraded shipping that is below our cost. We really want our customers to understand how much their time means to us, so we make it affordable to upgrade your order.
- These orders will be in transit 1-2 business days.
- Expedited service applies to time in transit and does NOT include processing delays.
Availability and Order Processing
In Stock
Ships within 1-2 business days.
We locate the part in our distribution network and ship from the nearest location to you. We confirm availability and process it through our system within 1-2 business day if the order is placed before 1 p.m. or up to 2 business days if the order is placed after 1 p.m.
Low Stock
Ships within 1-2 business days if still available when processed.
Low stock means the inventory for that part is running low in our distribution network. Our inventory is synced daily during the night. We may run out of stock by the time we process your order. We will notify you if this scenario occurs, otherwise, the part is shipped within the same period of time as any in-stock part.
Available To Order
Ships within 1-2 business days depending on availability.
The part is available to order, but we do not know the stock level in our distribution network. We will try to locate the part and notify you, if we encounter a delay in sourcing the part or if the part is not currently available. Some parts may take extra processing time beyond 2 business days.
